Customer Enquiry Form

Welcome to the Wacom Asia Pacific customer inquiry page. Please complete the below form to receive an answer to your inquiry via email.
If you wish to speak to a customer service representative by telephone, please refer to the information in the chart below.

Country Phone Number Language Business Hours Service
Australia 1300092266 or (02) 8999 4233 English Mon-Fri 9:00-18:00 AEST Technical support & Prepurchase
New Zealand 09 9518328 English Mon-Fri 11:00-20:00 NZST Technical support & Prepurchase
Malaysia 1-800-815612 English, Mandarin, Malay Mon-Fri 9:00-18:00 (Local Time) Technical support & Prepurchase
Philippines 022313503 English Mon-Fri 9:00-18:00 (Local Time) Technical support & Prepurchase
Singapore 800-1205558 English, Mandarin, Malay Mon-Fri 9:00-18:00 (Local Time) Technical support & Prepurchase
Thailand 1800120666407 English Mon-Fri 9:00-18:00 (Local Time) Technical support & Prepurchase
Indonesia 007-803-011-0451 English, Mandarin, Malay Mon-Fri 9:00-18:00 (Local Time) Technical support & Prepurchase
India 000-800-001-6355 English Mon-Fri 9:00-18:00(Local Time) Technical support & Prepurchase
Vietnam 08 4458 1058 English Mon-Fri 9:00-18:00(Local Time) Technical support & Prepurchase

* Service is closed on Saturdays and Sundays.
Before completing this form, please do the following:

  • Check the FAQ database. The solution to your inquiry may be available there.
  • This form supports input in English.
  • We only support the Asia Pacific regions.. For support in other regions, please click the URL link below to find the appropriate website.

    http://www.wacom.com

After completing the inquiry form, click the "Submit" button on the bottom of this page. Your inquiry will be answered shortly.

About Wacom Privacy Policy, please visit http://www.wacom.asia/privacy_policy.html

 
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