Getting started with your Wacom Intuos Pro is easy. First, go download the latest Wacom Intuos Pro driver. Then access the Wacom Desktop Center to customize features like pen switches, and more.... more
FAQ
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It's easy to get started with your Wacom Cintiq Pro and once you do, you will quickly realize the power of creating on screen. First, download the latest Wacom Cintiq Pro driver. Then access the... more
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It’s easy to get started with your Wacom MobileStudio Pro and begin to experience freedom of creating anywhere. Program your ExpressKeys for quick access to your frequently-used shortcut keys. If you... more
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What is the difference between creativity and productivity demo projects? Productivity demo project is utilising retained mode graphics, while the Creativity demo is utilising immediate mode... more
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What is Wacom Cloud? Wacom Cloud is the overreaching name for the Cloud Services and Platform provided by Wacom. Wacom Cloud offers cloud services including Dropzone and Control Room.... more
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Please note: These FAQ’s assume that the owner of a Cintiq 27 QHD Touch (Cintiq) is able to use the menu options and physical controls of the display as well as the pen and remote. In... more
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Bamboo Stylus Fineline 2 FAQ How do I get started with my Bamboo Stylus Fineline? First, prepare your smart stylus: 1. Please charge your Bamboo Fineline 2 by connecting it to your... more
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Bamboo Spark – frequently asked questions Presale What is the Bamboo™ Spark and how does it work? The Bamboo Spark is a smart folio that empowers you to digitally capture your ideas... more
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The default setting of CLIP STUDIO PAINT appears as pen lag when run on OS X 10.11 (El Capitan). To fix this issue, follow the steps below. 1.Boot CLIP STUDIO PAINT, then go to Preferences... more
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Q: Is Intuos the right product for me? A: The Intuos product line is designed for people who want to express themselves by creating art on computers. Use the Intuos to sketch or paint,... more
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Bamboo Paper for tablets (Windows 8.1, Android Tablets, Kindle and iOS): Frequently Asked Questions and Troubleshooting What file format are supported when exporting a notebook?... more
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The maximum capacity of the SD card that can be used with Companion and Companion 2 is as follows. Cintiq Companion: MicroSDHC (up to 32GB) Cintiq Companion 2: SDXC, MicroSDXC (up to 2TB... more
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No, it is not available to add the memory module into Companion 2.
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Yes, you just need to keep a microSD card inserted in your Cintiq Companion. This data storage will be seen by your desktop to transfer your files to your companion. more
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Go to the Control Panel on your PC or Preferences on your Mac. Select Display and change the Cintiq Companion to the primary display and the cursor will appear on the Cintiq. The Cintiq... more
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Yes, you can give presentations using either the Cintiq. Your Cintiq Companion has a mini DisplayPort which, when used with an adaptor, can be connected to most projectors.
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Microsoft requires us to inform customers that the Cintiq Companion is a Specialized PC device. To meet the needs of graphics professionals, Wacom moved the Windows Home button to the side of the... more
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Yes. Many customers asked for a Kensington Lock Slot with the Cintiq Companion. Thus, all Cintiq Companion configurations support a Kensington Lock Slot. more
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Most customers buy a Cintiq Companion to use on-the-go and a VESA mount is usually intended for stationary desktop use. Also, adding a VESA mount would mean increasing weight and thickness of the... more
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The Cintiq Companion has both a multi-touch screen and a Windows 8 on-screen keyboard so a physical keyboard is not required. However, if you do a lot of typing or prefer a separate keyboard, we... more